AI powered

Queue
Management

Platform


Clini-Que , an Artificial Intelligence powered self learning Queue Management System - capable of running on on-premise setups, as well as Public or Private Clouds.

Why CLINI-QUE?


Access to Right Tools and Right Information is key to efficacy and empowerment. People with accessibility to needed tools & needed information are proven to be much effective at work than the ones who are made to run looking for them.

Clini-Que is an Artificial Intelligence powered self learning Queue Management System which is capable of running on on-premise setups, as well as Public or Private Clouds. The AI Engine executes pre-installed Guided Analytics on historical and real-time data and does Patient-Workflow routing in a single / Multi Checkpoint scenario. The 100% Customizable Analytics Engine can regulate Business Rules in Queue Processing thereby controlling the Workflow of an incoming Patient within the assigned lab work navigations.

Single Step Queueing System

CLINI-QUE is a quick and easy to install, ticket-less queuing solution. Customers physically wait in a line, are served when it’s their turn, and when the counter is open. CLINI-QUE drastically improves linear and single line queuing experience, reduces waiting times & increases operational efficiency.Our single queue solution allows you to speed up check-out process in order to improve customer service and reduce patient waiting time.

Central Display Units provide information to customers/Patients at the head of the line, while multi-media presentations can be played to enhance the customers/Patients waiting experience.

Multi Step Queueing System

CLINI-QUE is a quick and easy to install queuing solution. Customers physically wait in a line, are served when it’s their turn, and when the counter is open. CLINI-QUE drastically improves linear and single line queuing experience, reduces waiting times & increases operational efficiency.Our single queue solution allows you to speed up check-out process in order to improve customer service and reduce patient waiting time.

Central Display Units provide information to customers/Patients at the head of the line, while multi-media presentations can be played to enhance the customers/Patients waiting experience.

How It Works


Data Research Metrics


  • Real Time
  • (By Unit,By Checkpoint
    By Investigator)

  • Real-Time Patient Lab Investigation Count Report
  • Real-Time Patient Change Wait Time Metrics
  • Real-Time Patient Feedback Metrics
  • Real-Time Per Patient Overall Processing Time
  • Real-Time Workflow Processing Time

  • Real-Time Block Time Metrics
  • Real-Time Ave Wait Time Metrics
  • Real-Time Average Wait Time Deviation Metrics
  • Real-Time Average Processing Time Metrics
  • Real-Time Average Processing Time Deviation Metrics

  • Real-Time Average Idle Time Metrics
  • Missed Slot Count Metrics
  • Real-Time Force Start Count Metrics
  • Real-Time Missed Count Metrics
  • Real-Time Force Remove Count Metrics

  • Real-Time Forced Wait Count Metrics
  • Forced Wait Patient Report with Comments
  • Weekly
  • (By Unit,By Checkpoint
    By Investigator)

  • Weekly Patient Lab Investigation Count Report
  • Weekly Patient Change Wait Time Metrics
  • Weekly Patient Feedback Metrics
  • Weekly Per Patient Overall Processing Time
  • Weekly Workflow Processing Time

  • Weekly Block Time Metrics
  • Weekly Ave Wait Time Metrics
  • Weekly Average Wait Time Deviation Metrics
  • Weekly Average Processing Time Metrics
  • Weekly Average Processing Time Deviation Metrics

  • Weekly Average Idle Time Metrics
  • Weekly Missed Slot Coun
  • Weekly Force Start Count Metrics
  • Weekly Missed Count Metrics
  • Weekly Force Remove Count Metrics

  • Weekly Forced Wait Count Metrics
  • Weekly Forced Wait Patient Report with Comments
  • Weekly Trend
  • (By Unit,By Checkpoint
    By Investigator)

  • Weekly Trend Patient Lab Investigation Count Report
  • Weekly Trend Patient Change Wait Time Metrics
  • Weekly Trend Patient Feedback Metrics
  • Weekly Trend Per Patient Overall Processing Time
  • Weekly Trend Workflow Processing Time

  • Weekly Trend Block Time Metrics
  • Weekly Trend Ave Wait Time Metrics
  • Weekly Trend Average Wait Time Deviation Metrics
  • Weekly Trend Average Processing Time Metrics
  • Weekly Trend Average Processing Time Deviation Metrics

  • Weekly Trend Average Idle Time Metrics
  • Weekly Trend Missed Slot Coun
  • Weekly Trend Force Start Count Metrics
  • Weekly Trend Missed Count Metrics
  • Weekly Trend Force Remove Count Metrics

  • Weekly Trend Forced Wait Count Metrics
  • Weekly Trend Forced Wait Patient Report with Comments
  • Monthly Trend
  • (By Unit,By Checkpoint
    By Investigator)

  • Monthly Trend Patient Lab Investigation Count Report
  • Monthly Trend Patient Change Wait Time Metrics
  • Monthly Trend Patient Feedback Metrics
  • Monthly Trend Per Patient Overall Processing Time
  • Monthly Trend Workflow Processing Time

  • Monthly Trend Block Time Metrics
  • Monthly Trend Ave Wait Time Metrics
  • Monthly Trend Average Wait Time Deviation Metrics
  • Monthly Trend Average Processing Time Metrics
  • Monthly Trend Average Processing Time Deviation Metrics

  • Monthly Trend Average Idle Time Metrics
  • Monthly Trend Missed Slot Coun
  • Monthly Trend Force Start Count Metrics
  • Monthly Trend Missed Count Metrics
  • Monthly Trend Force Remove Count Metrics

  • Monthly Trend Forced Wait Count Metrics
  • Monthly Trend Forced Wait Patient Report with Comments

By Unit
By Checkpoint
By Investigator

  • Weekly Patient Lab Investigation Count Report
  • Weekly Patient Change Wait Time Metrics
  • Weekly Patient Feedback Metrics
  • Weekly Per Patient Overall Processing Time
  • Weekly Workflow Processing Time
  • Weekly Block Time Metrics
  • Weekly Ave Wait Time Metrics
  • Weekly Average Wait Time Deviation Metrics
  • Weekly Average Processing Time Metrics
  • Weekly Average Processing Time Deviation Metrics
  • Weekly Average Idle Time Metrics
  • Weekly Missed Slot Count Metrics
  • Weekly Force Start Count Metrics
  • Weekly Missed Count Metrics
  • Weekly Force Remove Count Metrics
  • Weekly Forced Wait Count Metrics
  • Weekly Wait Patient Report with Comments

By Unit
By Checkpoint
By Investigator

  • Weekly Trend Patient Lab Investigation Count Report
  • Weekly Trend Patient Change Wait Time Metrics
  • Weekly Trend Patient Feedback Metrics
  • Weekly Trend Per Patient Overall Processing Time
  • Weekly Trend Workflow Processing Time
  • Weekly Trend Block Time Metrics
  • Weekly Trend Ave Wait Time Metrics
  • Weekly Trend Average Wait Time Deviation Metrics
  • Weekly Trend Average Processing Time Metrics
  • Weekly Trend Average Processing Time Deviation Metrics
  • Weekly Trend Average Idle Time Metrics
  • Weekly Trend Missed Slot Count Metrics
  • Weekly Trend Force Start Count Metrics
  • Weekly Trend Missed Count Metrics
  • Weekly Trend Force Remove Count Metrics
  • Weekly Trend Forced Wait Count Metrics
  • Weekly Trend Wait Patient Report with Comments

By Unit
By Checkpoint
By Investigator

  • Real-Time Patient Lab Investigation Count Report
  • Real-Time Patient Change Wait Time Metrics
  • Real-Time Patient Feedback Metrics
  • Real-Time Per Patient Overall Processing Time
  • Real-Time Workflow Processing Time
  • Real-Time Block Time Metrics
  • Real-Time Ave Wait Time Metrics
  • Real-Time Average Wait Time Deviation Metrics
  • Real-Time Average Processing Time Metrics
  • Real-Time Average Processing Time Deviation Metrics
  • Real-Time Average Idle Time Metrics
  • Missed Slot Count Metrics
  • Real-Time Force Start Count Metrics
  • Real-Time Missed Count Metrics
  • Real-Time Force Remove Count Metrics
  • Real-Time Forced Wait Count Metrics
  • Forced Wait Patient Report with Comments

By Unit
By Checkpoint
By Investigator

  • Monthly Trend Patient Lab Investigation Count Report
  • Monthly Trend Patient Change Wait Time Metrics
  • Monthly Trend Patient Feedback Metrics
  • Monthly Trend Per Patient Overall Processing Time
  • Monthly Trend Workflow Processing Time
  • Monthly Trend Block Time Metrics
  • Monthly Trend Ave Wait Time Metrics
  • Monthly Trend Average Wait Time Deviation Metrics
  • Monthly Trend Average Processing Time Metrics
  • Monthly Trend Average Processing Time Deviation Metrics
  • Monthly Trend Average Idle Time Metrics
  • Monthly Trend Missed Slot Count Metrics
  • Monthly Trend Force Start Count Metrics
  • Monthly Trend Missed Count Metrics
  • Monthly Trend Force Remove Count Metrics
  • Monthly Trend Forced Wait Count Metrics
  • Monthly Trend Wait Patient Report with Comments

Hosting Model


The 3 Hosting Models,

  • ● On-Premise (H/W running from your premises)
  • ● Private Cloud (Dedicated H/W & Dedicated Platform Installation on Cloud )
  • ● Public Cloud (Shared H/W & Shared Platform Installation on Cloud )

On-Premise

On-premises cloud infrastructure is a term related to cloud computing, which seems to contradict a central principle of cloud services, namely, that cloud services are typically provided off-site as a fundamental part of cloud technology design. On-premises cloud infrastructure would be hardware that is related to cloud services or activities, that is nonetheless located on-site at the client’s physical business location.

Private Cloud

Private cloud is a model of cloud computing where IT services are provisioned over private IT infrastructure for the dedicated use of a single organization. A private cloud is usually managed via internal resources.The terms private cloud and virtual private cloud (VPC) are often used interchangeably. Technically speaking, a VPC is a private cloud using a third-party cloud provider's infrastructure, while a private cloud is implemented over internal infrastructure.

Public Cloud

Public cloud refers to a computing service model used for the provisioning of storage and computational services to the general public over the internet.Public cloud facilitates access to IT resources on a "pay as you go" billing model. A service provider manages a public cloud solution's core infrastructure, software and other back-end architecture in a multitenant environment in order to free up the customer from these responsibilities.

Host Model Physical H/W Procurement Cost H/W Setup Cost S/W Setup Cost Business Setup Time to Launch H/W Maintenance Cost S/W Support Cost Yearly Subscription Cost
On-Premise Yes Yes Yes Yes 4-6 Weeks Yes Yes Yes
Private Cloud No (Only Cloud) N No Yes Yes 1 Weeks No Yes Yes
Public Cloud No No No Yes 2 Days No No Yes

An AI Powered Intelligent Queue Management Platform

Try us on a Free Trial Period

Sales Contact:

Jayakumar (+91-8939222996)
Priya (+91-9159599595)